Prices and taxes
The products shall be sold at the stated price, in Euro. The price that will apply is the one stated when the order is confirmed by the customer.
The prices always include the Value Added Tax (VAT), but no other tax, rate, duty or surcharge.
FUM® reserves the right to modify prices, articles, offers and other commercial conditions without prior notice.
En caso de un producto en oferta, siempre se indicará junto a sus características esenciales, el precio de oferta y la validez de la misma.
En cumplimiento de la normativa vigente TOP-EVENTS DEVELOPMENT S.L.U. ofrece información sobre todos los artículos en venta, sus características y precios. No obstante, TOP-EVENTS DEVELOPMENT S.L.U. se reserva el derecho a retirar, reponer o cambiar los productos que se ofrecen a través de su página web, mediante el simple cambio en el contenido de la misma. Asimismo, la empresa tendrá la facultad de dejar de ofrecer, sin previo aviso y en cualquier momento, el acceso a los productos mencionados.
The accepted payments methods by Fum® are the following:
The customer will be taken to PayPal site to make use of its secure payment platform. Once the payment process has been performed, the user will be taken back to Fum® shop. Once in PayPal, the customer will be able to pay with his Paypal account or his credit card.
Paypal may withhold a small amount as a security or insurance when you purchase by card through the PayPal platform (it tends to be a few cents or 1€). PayPal will return the money to you approximately one month later. The fact that this amount has been charged does not guarantee that your purchase has been completed.
Orders will be prepared within the following 24-48h after receiving customer payment confirmation. Once the goods have been handed over to the courier company, you will receive an e-mail with your delivery tracking number. FUM® assumes no responsibility of any delays caused by the courier service.
– Deliveries to Mainland Spain: from 5.50€.
– Deliveries to Balearic Islands: 10.80€.
– Deliveries to Canary Islands: 16.15€.
– Deliveries to Ceuta and Melilla: from 21€.
Keep in mind that the Canary Islands, Ceuta and Melilla are not part of the EU customs union son deliveries may me subject to taxes and/or duty. Most of the times, such charges are paid for when the package is delivered, although, he customer may receive a post notification asking him/her to go personally to pay those charges in order to receive the package. As per the Canary Islands deliveries, FUM® includes the export charge in the delivery cost; when the product is delivered the customer/receiver must pay the import charge and the IGIC tax.
We deliver to the following European countries:
Bulgaria, Cyprus, Croacia, Denmark, Slovakia, Slovenia, Estonia, Finland, Greece, Hungary, Ireland, Island, Latvia, Liechtenstein, Lituania, Malta, Monaco, Norway, Poland, Czech Republic, Romania, Sweden, Switzerland, Germany, Austria, Italy, United Kingdom, Andorra, Belgium, France, France-Corsica, Luxembourg, Holland, Gibraltar, Portugal.
The following are the established delivery Conditions:
– The deliveries are performed by a courier company.
– Delivery charges include Value Added Tax (VAT) but no other tax, rate, duty or surcharge.
– Goods will be delivered to the home address stated by the Customer during the order process, which myst be in the delivery areas listed above.
– FUM® hands orders over to the courier service within a maximum of 48 h. We accept no responsibility for any delivery delays caused by the courier service.
All the products offered in the FUM® online shop have two-year (2-year) guarantee as per manufacturing defects. No claim, for inappropriate use of the product will be accepted. If any manufacturing defect is found in this product you may contact us by e-mail at the following address: firstname.lastname@example.org. Please do not forget to include the product information (model and color) as well as the following information in your e-mail: name and surname, complete address, phone number and e-mail address (if it is different from the one you sent the e-mail).
If you are not fulfilled with your product you can return it within 14 calendar days from the date on which you have received the product. In order to do so, please contact us by sending us an e-mail to email@example.com stating the necessary details to track down your purchase. indicando los datos necesarios para localizar la compra. As soon as we receive your e-mail, we will notify you, by e-mail, that we have received it and tell you how to proceed
In this case, you must return the product in perfect condition and no more than 14 calendar days after receiving the products. If the products are returned due to a manufacturing defect (defective product or wrong product delivered), FUM® will send a courier service to pick up the goods and/or substitute it by the correct one assuming all the costs of this process.
If the return is done due to foreign FUM® causes such as color or product, as a result of the Customer’s choice when purchasing the good, the Customer will take care of returning the product in perfect conditions, with the original packaging without any delay and, at the most, within 14 calendar days from the date on which the products were received. In these cases, FUM® will reimburse the product cost. All returning costs will be assumed by the customer. FUM® will reimburse the product cost within the following 14 days after having received the product, and will do so using the same method as used by the Customer when purchasing the goods.
rand, designs, pictures and all content uploaded in the site and online shop are protected by the Intellectual Property Law. Any misuse can be legally persecuted.
Protección de datos
When you purchase products or visit our website from your computer, your tablet or your smartphone, you may authorize us to use your personal information. All information you provide us with is confidential. For the purpose of Organic Law 15/1999 of 13 December on the Protection of Personal Data [Ley Orgánica 15/1999 de 13 de diciembre de Protección de Datos de Carácter Personal] (LOPD), FUM® is the data controller responsible for gathering such information. We will process your data in accordance with that set forth in the LOPD and other applicable laws. We guarantee that the information is gathered using all necessary security measures. If you have any questions about this policy or about the privacy of your data, please read the Legal Notice section, where you will find more detailed information, or you can contact us at the e-mail address firstname.lastname@example.org.
Applicable law and Jurisdiction
These Terms and Conditions shall be governed and construed in accordance with the Spanish Law. If there is any kind of disagreement of complaint between the parties concerning the performance or contents of these Terms and Conditions, the parties agree to have the matter decided by the competent courts and tribunals of the city of Barcelona (Spain).